I would like to file a claim for:
Use your Home Credit Protect by following the instructions for your protection plan
Please keep these following documents handy when you file your claim:
Loan Account Number
IMEI/Serial Number of your device
Please keep these following documents handy when you file your claim:
Loan Account Number
Serial Number of your appliance
Please keep these following documents handy when you file your claim:
Loan Account Number
Birth Certificate
Client Statement's Form
Other documents per nature of claim
Please keep these following documents handy when you file your claim:
Loan Account Number
Please keep these following documents handy when you file your claim:
Loan Account Number or Certificate of Coverage
Valid Government ID
Barangay Certification/p>
Damage Photographs
Please keep these following documents handy when you file your claim:
Certificate of Coverage Number
HeyPhil App
Customer Feedback
"Mabilis ang proseso, within 24 hours napalitan agad ang aking unit, akala ko irerepair lang pero papalitan pala ng bago kaya mas masaya ako."
- Darwin (Pampanga) | Device Protection
"Home Credit’s service is very quick. Their customer service is very responsive, and got my phone back instantly."
- Marvin (Tagbilaran) | Device Protection
"Mabilis siya, noong dinala ko ang cellphone sa mismong store ni Home Credit kung saan ko kinuha, inassist nila ako agad. Tinanong kung anong nangyari, at kinuha agad ang aking phone. After 4 days, ibinalik na agad sa akin. Pinalitan pa ng bago."
- Andro (Paranaque) | Device Protection
"Mabilis sila nag-reply noong ako ay nag reach out sa kanila para mag request ng repair ng nasira kong phone, kinabukasan nakuha ko rin agad."
- Lita (Tarlac) | Device Protection
"Ang pagkasira ng aking phone ay di ko inaasahan. Masaya ako na kumuha ako ng insurance dahil napagawa ko ‘to ng libre at walang bayad."
- Amy (Samar) | Device Protection
"Claiming process was very fast and the coverage was able to help me repair my phone for free."
- Toto (Pampanga) | Device Protection
