Use your Home Credit Protect Benefits!
Whether it's for you, your family, or your devices, just follow our simple steps for your chosen Home Credit Protect plan: quick, easy, and hassle-free!
Was your phone dropped and the screen cracked?
Did your device get damaged while you were traveling or commuting?
Did your device suddenly stop working after the warranty expired?
Experiencing other types of accidental and liquid damage on your device?
File a claim now with your respective provider:
You can check your provider on your Home Credit App. Go to Home Credit Protect and file a claim with respective provider.
Claim your respective provider by clicking below:
Did someone accidentally hit your appliance and damage the screen or buttons?
Did your appliance slip, fall, or get knocked off and break?
Experiencing other types of accidental and liquid damage on your appliance?
Did your appliance suddenly stop working after the original warranty ended?
File a claim now with your respective provider:
You can check your provider on your Home Credit App. Go to Home Credit Protect and file a claim with respective provider.
Claim your respective provider by clicking below:
Was there a fire, flood, or earthquake?
Was there a robbery or burglary inside your house?
Did you need home emergency assistance?
(broken pipes, electrical problems, glass repairs, locksmith services)
File a claim now with your respective provider:
You can check your provider on your Home Credit App. Go to Home Credit Protect and file a claim with respective provider.
Claim your respective provider by clicking below:
For home emergency assistance:
Are you hospitalized or confined?
Do you need access to teleconsultation?
Has there been an accident?
Have you lost a loved one?
Want access to telemedicine or online consultation?
Were your family member involved in an accident?
Want to recover costs from accident-related medical bills?
Has there been a loss, and are you looking to file a life insurance claim?
File a claim now with your respective provider:
You can check your provider on your Home Credit App. Go to Home Credit Protect and file a claim with respective provider.
Please file your claim through the following channels for Telemedicine and non-Telemedicine benefits:
Sun Life Grepa Financial, Inc.
For Telemedicine or online consultation and Non-telemedicine requests.
Need to move your due date because payday changed?
Have extra funds and want to pay off your loan earlier?
Want to skip a payment this month due to an emergency expense?
Worried about late fees because of unexpected bills?
Request activation now with Home Credit Customer Service:
Home Credit
Landline: (02) 7753 5711 / (02) 8424 6111
Email: info@homecredit.ph
Rushed to the ER due to unexpected health issue?
Were you recently confined and need help with the costs?
Have an existing health condition and need regular care?
Want hassle-free admission at accredited clinics and hospitals?
Request activation now with Home Credit Customer Service:
Philhealthcare, Inc.
Request an appointment with PhilCare by downloading the HeyPhil 2.0 app.
Customer Feedback
"Mabilis ang proseso, within 24 hours napalitan agad ang aking unit, akala ko irerepair lang pero papalitan pala ng bago kaya mas masaya ako."
- Darwin (Pampanga) | Device Protection
"Home Credit’s service is very quick. Their customer service is very responsive, and got my phone back instantly."
- Marvin (Tagbilaran) | Device Protection
"Mabilis siya, noong dinala ko ang cellphone sa mismong store ni Home Credit kung saan ko kinuha, inassist nila ako agad. Tinanong kung anong nangyari, at kinuha agad ang aking phone. After 4 days, ibinalik na agad sa akin. Pinalitan pa ng bago."
- Andro (Paranaque) | Device Protection
"Mabilis sila nag-reply noong ako ay nag reach out sa kanila para mag request ng repair ng nasira kong phone, kinabukasan nakuha ko rin agad."
- Lita (Tarlac) | Device Protection
"Ang pagkasira ng aking phone ay di ko inaasahan. Masaya ako na kumuha ako ng insurance dahil napagawa ko ‘to ng libre at walang bayad."
- Amy (Samar) | Device Protection
"Claiming process was very fast and the coverage was able to help me repair my phone for free."
- Toto (Pampanga) | Device Protection
