Kapit lang tayo-- we will all get through this together!

COVID-19 Help

With our loan installments, you don’t need to wait further. You can now easily get the mobile phone you’ve always wanted. Credit card is not required, you only need the following:

Grace Period

With the nation moving to a more relaxed community quarantine, Home Credit is determined to provide the best services to our customers.

To give you an overview of Bayanihan to Recover as One Act and how it affects your loan, we prepared some frequently asked questions for you.

Click here

Pay Online

You can now pay your Home Credit installments, credit card bills through our online payment tool.

Pay Now

Updated Payment Channels

Prefer paying through over the counter channels? Check the updated schedule of our payment partners here.

View Updated Schedule

View your Loan Details

Want to view your account details? You can download the My Home Credit app or login to My Payment to check your loan info.

Can’t find what you’re looking for? Please see our FAQs below.

Search Knowledge Base by Keyword

Contract Management

Still need help? Contact us through the following channels below.

(02) 7753 5711 (Globe) (02) 8424 6611 (PLDT) Open from 8AM - 9PM daily for POS and Cash Loan Concerns 24/7 for Credit Card Concerns
(02) 7753 5712 (Globe) (02) 8424 6612 (PLDT) Open from 8AM – 8PM
Open 24 / 7
(02) 7753 5711 (GLOBE) (02) 8424 6611 (PLDT) Open 24 / 7
Open 24 / 7
(02) 7753 5712 (GLOBE) (02) 8424 6612 (PLDT) Open FROM 8AM – 8PM
Open FROM 8AM – 8PM
(02) 7753 5700 Temporary Unavailable
Open 24 / 7

Habang patuloy pa rin ang banta ng COVID-19 at muling magkakaroon ng ECQ sa ilang mga lugar, kapit lang tayo—we will all get through this together!

Dito sa Home Credit, ang kapakanan ng aming customers ang number one priority—may ECQ man o wala. Kaya naman patuloy ang aming serbisyo habang nananatili kayong ligtas sa inyong mga tahanan.

Karamihan sa aming payment partners ay magpapatuloy ng operations, subject to LGU restrictions; para sa inyong convenience, available pa rin ang aming online payment channels para mapanatiling updated ang inyong account. Pwedeng ma-settle ang payments gamit ang online payment gateway:

Accessible pa rin ang iba pa naming services sa My Home Credit Mobile App. Bumili ng latest gadgets and appliances sa Marketplace. I-check ang available offers at mag-apply ng loan.

Tuloy-tuloy pa rin ang hassle-free shopping experience ng mga Home Credit Cardholder both online o kung lalabas man para bumili ng essentials.

Patuloy rin ang serbisyo ng aming customer support mula 6am hanggang 9pm para tugunan ang anumang katanungan tungkol sa inyong accounts.

Keep safe and healthy!

Your Home Credit Family