Kapit lang tayo-- we will all get through this together!

COVID-19 Help

With our loan installments, you don’t need to wait further. You can now easily get the mobile phone you’ve always wanted. Credit card is not required, you only need the following:

Pay Online

You can now pay your Home Credit installments, credit card bills through our online payment tool. Due to COVID-19, we will be waiving your penalties for late payments and processing fees.

Pay Now

Updated Payment Channels

Prefer paying through over the counter channels? Check the updated schedule of our payment partners here.

View Updated Schedule

View your Loan Details

Want to view your account details? You can download the My Home Credit app or login to My Payment to check your loan info.

Can’t find what you’re looking for? Please see our FAQs below.

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Contract Management



Still need help? Contact us through the following channels below.

(02) 7753 5711 (Globe) (02) 8424 6611 (PLDT) Open from 8AM - 9PM daily for POS and Cash Loan Concerns 24/7 for Credit Card Concerns
(02) 7753 5712 (Globe) (02) 8424 6612 (PLDT) Reminder: To immediately address your concern, please make sure to indicate your Contract number, Full name and Date of Birth for verification purposes. Open from 8AM – 8PM
Open 24 / 7
(02) 7753 5711 (GLOBE) (02) 8424 6611 (PLDT) Open 24 / 7
Open 24 / 7
(02) 7753 5712 (GLOBE) (02) 8424 6612 (PLDT) Open FROM 8AM – 8PM
Open FROM 8AM – 8PM
(02) 7753 5700 Temporary Unavailable
Open 24 / 7