Kapit lang tayo-- we will all get through this together!
COVID-19 Help
With our loan installments, you don’t need to wait further. You can now easily get the mobile phone you’ve always wanted. Credit card is not required, you only need the following:
Pay Online
You can now pay your Home Credit installments, credit card bills through our online payment tool. Due to COVID-19, we will be waiving your penalties for late payments and processing fees.
Pay Now
Updated Payment Channels
Prefer paying through over the counter channels? Check the updated schedule of our payment partners here.
View Updated Schedule
View your Loan Details
Want to view your account details? You can download the My Home Credit app or login to My Payment to check your loan info.
Can’t find what you’re looking for? Please see our FAQs below.
Search Knowledge Base by Keyword
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Information
- Are there any hidden charges?
- Can I apply for another loan?
- Can I pay using my credit card?
- How long before the payment posted on my account?
- How will I know if the payment was received?
- If I pay ahead of my due date will I be charge any fee?
- If I would pay in advance can I get the discount on interest?
- What are the transaction fees and why do I need to pay it?
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Information (Auto Debit Arrangement)
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Installment Schedule Info
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Misposting of Payment
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Overpayment Refund
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Payment Channels
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Payment Status
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Posting of Payments
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Unposted Payment
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ADA Cancellation
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ADA Enrollment
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Cancellation of Contract
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Contract Information
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Early Repayment Info
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Company
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Product
- Can I apply through online?
- Do you offer cash loan?
- How much is the minimum downpayment?
- I am interested to get a loan. What are the available promotions and gadgets?
- What are the available partner stores?
- What are the fees I need to pay if I apply for a consumer loan?
- What are the requirements for loan application?
- What is the minimum and maximum loan period?
Still need help? Contact us through the following channels below.
*(02) 7753-57-12
*(02) 8424 6612 (PLDT)
For account and payment – related concerns, reach out to us at
repayment@homecredit.ph
To report pending or unactioned incident related to collection, email our senior management at
PH.Collections.Head@homecredit.ph
Reminder: To immediately address your concern, please make sure to indicate your Account number and Updated contact number.
Open from 8AM – 8PM
(02) 7753 5712 (GLOBE)
(02) 8424 6612 (PLDT)
repayment@homecredit.ph
Open FROM 8AM – 8PM
Open FROM 8AM – 8PM
(02) 7753 5700
POS.Opening@homecredit.ph
Temporary Unavailable
TEMPORARY UNAVAILABLE
