Home Credit is one with the government in supporting and implementing the Bayanihan to Recover as One Act.
COVID-19 Help
Our channels may have been affected by the enhanced community quarantine, but our commitment to serve you better will not be compromised. Got loan concerns? We have prepared options for you to explore.
Grace Period
With the nation moving to a more relaxed community quarantine, Home Credit is determined to provide the best services to our customers.
To give you an overview of Bayanihan to Recover as One Act and how it affects your loan, we prepared some frequently asked questions for you.
Pay Online
You can now pay your loan installments through our online payment tool. Due to COVID-19, we’ll be waiving your penalties for late payment and processing fees.
Updated Payment Channels
Prefer paying through over the counter channels? Check the updated schedule of our payment partners here.
Can’t find what you’re looking for? Please see our FAQs below.
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Payments
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Information
- Are there any hidden charges?
- Can I apply for another loan?
- Can I pay using my credit card?
- How long before the payment posted on my account?
- How will I know if the payment was received?
- If I pay ahead of my due date will I be charge any fee?
- If I would pay in advance can I get the discount on interest?
- What are the transaction fees and why do I need to pay it? Show all articles ( 4 )
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Information (Auto Debit Arrangement)
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Installment Schedule Info
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Misposting of Payment
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Overpayment Refund
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Payment Channels
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Payment Status
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Posting of Payments
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Unposted Payment
Contract Management
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ADA Cancellation
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Product
- Can I apply through online?
- Do you offer cash loan?
- How much is the minimum downpayment?
- I am interested to get a loan. What are the available promotions and gadgets?
- What are the available partner stores?
- What are the fees I need to pay if I apply for a consumer loan?
- What are the requirements for loan application?
- What is the minimum and maximum loan period? Show all articles ( 2 )
Security
Still need help? Contact us through the following channels below.
(02) 7753 5700
POS.Opening@homecredit.ph
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