Life is about making things easier, faster, and more seamless – and your financial journey shouldn’t be any different. As our valued customers, we want to inform you that My Home Credit app will soon be discontinued.
While you can still access the app for a limited time, we highly encourage all users to APPgrade to our refreshed Home Credit App to continue enjoying seamless financial services.
Download the Refreshed App
FAQs About the Refreshed Home Credit App!
Got questions about the refreshed Home Credit app? We've got you covered with answers to the most common queries to help you get started.
My Home Credit App will no longer be available after June 17, 2025. But don't worry, we've got an exciting APPgrade for our ka-HCs! You can switch now to the refreshed Home Credit App (named Home Credit Online Loan App in app stores) where you can have easier, safer, and more seamless in-app experience. This APPgrade will allow us to provide you with even better services and more exciting deals and offers!
My Home Credit App will no longer be supported after June 17, 2025. Starting that date, opening the My Home Credit App will automatically redirect you to download our refreshed Home Credit App (named Home Credit Online Loan App in app stores). To continue managing your Home Credit account without any interruptions, make sure to get the refreshed app via Google Play, App Store, or AppGallery and remove the old app as soon as possible to avoid confusion.
The Home Credit App (named Home Credit Online Loan App in app stores) is our refreshed online app created to APPgrade your overall experience. Some of its key benefits include:
- Exclusive and improved offers that you wouldn't want to miss
- Quicker load times and streamlined loan applications
- User-friendly design and easy-to-use features
Enjoy the APPgraded experience by downloading the refreshed Home Credit App now!
After you download and log in to the refreshed Home Credit App (named Home Credit Online Loan App in app stores), you may uninstall the My Home Credit App. This is to make sure that you're always using the refreshed app.
To help you download the refreshed Home Credit App, just follow these simple steps:
- Go to your Play Store (Android), App Store (iOS), or AppGallery and search for "Home Credit Online Loan App".
- Download the app and tap "Log in/Register."
- Enter your Mobile Number.
- Verify via the one-time password (OTP) sent to your mobile number.
- Tap "Continue" and agree to the terms by checking the box.
- Create a 4-digit PIN and re-enter to confirm.
- Continue until you see reach the Home Credit App dashboard.
Good news! All your info such as your account details, loans, and payments will be carried over to the refreshed Home Credit App (named Home Credit Online Loan App in app stores). Just follow these easy steps to access your Home Credit account:
- Tap the "Retrieve your account" banner on the dashboard, or go to "Retrieve my account" at the account section of the app.
- To verify your identity, you'll need to take a selfie and wait for the confirmation. Once verified, you'll see your account and loan info on the main screen.
- If your identity was not verified, don't worry! You can upload a photo of your ID and fill in your details. Just tap "Confirm" and wait for the confirmation. Then, you'll see your account and loan info on the dashboard once verified.
For a smooth and uninterrupted loan experience, we highly recommend downloading the refreshed Home Credit App (named Home Credit Online Loan App in app stores) before June 17, 2025. This will help you avoid any disruptions in managing your transactions.
Make the switch today and enjoy the Home Credit APPgrade
You can now download the refreshed Home Credit App from the Apple App Store, Google Play Store, or Huawei AppGallery. Just type "Home Credit Online Loan App" into the search bar, download, and experience the APPgrade!
With or without an exisitng Home Credit account, you'll need to sign up again in the refreshed Home Credit App (named Home Credit Online Loan App in app stores). If you have an existing account, simply sign up with the same information you used in your My Home Credit App account. Just follow the steps to register and enjoy the APPgrade now!
We understand your concern. The security of our customers is our top priority. The Home Credit Online Loan App has multi-layer security features and regular system updates to prevent any kind of cyber threat and ensure the protection of your information. Furthermore, Home Credit is registered with the Bangko Sentral ng Pilipinas (BSP) and complies with the regulations of the Securities and Exchange Commission (SEC). We also want to assure you that our app is safe to use as long as best practices are followed, such as not sharing your OTP, password, and other sensitive information.
You'll still be able to see your existing loan details and available offers once you register your old account information when you create and verify your account in the refreshed app. That's why we highly recommend downloading the refreshed Home Credit Online Loan App today to make sure your Home Credit transactions continue smoothly.
Downloading the Home Credit app depends on where you are. Good news is, if you're already a customer and downloaded it before leaving the Philippines, you can still use it to manage your account. However, applying for new loans requires you to be in the Philippines for our verification process.
If you experience any difficulties downloading or using the refreshed Home Credit App, you can find help through these options:
We're ready to help you switch to the new app smoothly.
Why APPgrade now? Because you deserve better
The refreshed Home Credit App isn’t just an update; it’s a whole new experience to manage your finances effortlessly. With modernized user interface, better deals and offers, and faster loan approvals, it’s all about putting convenience in your hands – whether you’re shopping, managing your Home Credit loans, or accessing the financial services you rely on daily.
Let’s make your financial experience simpler and more intuitive – and all in one app.
Getting the Refreshed Home Credit App Is Simple – Here’s How:
Let’s help you jumpstart your Home Credit App in just a few minutes. Here’s what you need to do:
1. Download the refreshed Home Credit App
- iOS users: Find “Home Credit” in the App Store.
- Android users: Head over to Google Play Store and search for “Home Credit”.
- Huawei users: Search “Home Credit” on Huawei AppGallery
2. Login or Register
Open the app, enter your phone number to log in. New to Home Credit? No worries – the registration process is quick and straightforward.
3. Agree to the Terms and Conditions
Take a moment to read through the Terms and Conditions to ensure you’re all set.
4. Set Up Your PIN
For added peace of mind, set up your PIN and enjoy a secure experience.
Already have the old app? We got your smooth transition in place!
All your info on My Home Credi app– your account details, loans, and payments – will be moved to the refreshed Home Credit App. You'll be able to see everything by following these easy steps:
1. Click Retrieve!
Tap the "Retrieve your account" banner on the dashboard, or go to "Retrieve my account" at the account section of the app.
2. Selfie Time for Verfication
To make sure it's you, you'll need to take a selfie and wait for us to check it. If it works, you'll see your account and loan info on the main screen.
3. We got you an alternative!
If the selfie doesn't work, don't worry! You can upload a photo of your ID and fill in your details. Tap "Confirm" and wait for us to check. If this works, you'll see your account and loan info on the dashboard.
Share Your Thoughts – We’re Listening
We’re always looking to improve, and your feedback makes all the difference. After exploring the refreshed Home Credit App, we’d love to hear what you think. Drop a review on the App Store, Google Play Store, or Huawei AppGallery, or reach out to us with your thoughts through the Home Credit Contact Center.
Get Ready for the APPgraded Home Credit Experience
Why wait? The refreshed Home Credit App is packed with everything you need for a hassle-free financial journey. Don’t miss out on the enhanced features and smooth user experience. Download the refreshed Home Credit app today and see the difference for yourself.
Thanks in advance for downloading the refreshed Home Credit app – we’re here to APPgrade your financial journey with Home Credit.
Download the Refreshed App