Fraud Awareness

What is Phishing?

It’s when a scammer creates a message (thru email, voice call, or text message) pretending to be from a reputable institution to get PERSONAL INFORMATION. Phishing usually tricks their victims to click on a link, open an attachment or give personal or card information.

In order to prevent being a victim of this modus, don’t open or respond to emails, text or reply from unknown senders or callers especially labeled as Spam Messages. Do not click online advertisements, and pop-ups to avoid being redirected to unknown websites. Always check if the website has a padlock icon on the URL address.

Wrong grammar, suspicious fonts, and typo error could be a strong indication that an email or message is a form of scam.

If you think an email, call or text is phishing, contact the company’s customer service to make sure that the information regarding the message is true.

How to Report a Scam or Fraud

If you think you have been a victim of a scam or fraud involving Home Credit PH, you may report and contact us at our Customer Service Hotline at (02) 7753-5711 or message us at our official social media pages. Make sure to provide clear proof or supporting documents to immediately verify your complaint. Our Customer Service Representative will assist you promptly with your concern.

Also, if you know someone misrepresenting Home Credit PH or using our name for illegal transactions, feel free to report it to us. Your safety and security is our outmost priority.

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