FAQ: Home Credit Cash Loan

Here’s everything you need to know about your Home Credit Cash Loan application. Please remember to stay vigilant and alert all the time. Stay home & stay safe!

Q: Who are eligible for a cash loan?

Home Credit customers with good payment standing may qualify for a Cash Loan application.

Q: How will I know if I am eligible for a cash loan?

You will receive an offer via SMS, call or E-mail once you qualify for a Cash Loan. You may also login to My Home Credit App to see our available offers for you.

Q: What is the minimum / maximum cash loan amount?

The minimum amount you can loan is P2,500, while the maximum amount will depend on the personalized Cash Loan offer we’ll send you.

Q: I received an SMS/Email offering me a Home Credit Cash Loan. What do I need to do next?

You can either:

  • Visit the My Home Credit App
  • Call our hotline specified in our SMS/Email/Push Notification, or
  • Go directly to a Home Credit partner store.

Q: How long will it take to process my application?

Your application can be approved as fast as 1 minute.

Q: How will I know if my application is approved?

You will receive a confirmation message via SMS with the result of your application.

Q: What is the shortest and longest Cash Loan term available?

Cash loan terms range from 1 month to 60 months. The available options for number of installments will depend on the exclusive offer given to you. 

Q: Does Home Credit offer insurance with the cash loan?

Yes, you have the option to avail of the Borrower Protection Plan insurance during your cash loan application.

Q: My cash loan application was rejected, can I re-apply?

You may re-apply once you received another Cash Loan offer from Home Credit. Keep checking your My Home Credit App to know if you have an offer.

Home Credit aims to provide assistance in managing your finances thru cash loans. Download the My Home Credit App on Google Play store today to know manage your cash loan.

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