I am the beneficiary. How can I claim my insurance?

I am the beneficiary. How can I claim my insurance?

Created On
byRia Yaoto
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In order to process your request, please send us the requirements listed below.

For Death Insurance, kindly send us a scanned Certified True Copy of Death Certificate at info@homecredit.ph to help you be excluded from collection calls.

For Hospitalization Insurance:For Death Insurance:
  • Duly accomplished Statement of Claim Form.
    – Please click here to download the form.
    – Ensure to fill out only Parts 1, 3, and 4, and please disregard Part 2.
  • Hospital Statement of Account (SOA) or Discharge Summary
    – Should already show the cause of confinement which is due to accident.

(Should Item #2 does not state cause of confinement, the following shall be required:)

  • Police Report
  • Driver’s License (If the driver is the one Insured.)
  • Police certificate whether the insured was wearing a helmet at the time of the accident (for motorcycle related)
  • Incident report for work-related accidents and other form of accidents (i.e fall, etc.)

You may refer to your Insurance Acknowledgement Receipt to know the scenarios/ cause of accident/ sickness covered in this insurance feature.

  • Duly accomplished Statement of Claim Form
    – Please click here to download the form.
  • Certified True Copy of Death Certificate.
  • Beneficiary’s ID (photocopy, government issued, with picture & signature).
  • Proof of relationship with Beneficiary

(Blood related)

  • Parents – birth certificate
  • Spouse – marriage certificate
  • Children – birth certificate
  • Sibling – birth certificate of insured & birth certificate of sibling

(Non-blood relative)

  • Non-blood relatives (fiancé, common law spouse, etc.) – CENOMAR or notarized affidavit from a 3rd person (any relative or friend of borrower) stating relationship of insured to beneficiary.

You may come personally or send it to our address via courier. Please place attention to Customer Service.

    • ATTN: CUSTOMER SERVICE
    • HC Consumer Finance Philippines, Inc.
    • 11th Floor, Vertis North Corporate
    • Tower 1, North Ave Bagong Pag-Asa 1
    • Quezon City 1105, Philippines

Once we receive all the documents we will evaluate and contact you the soonest.

Claimants Form – Life

Claimants Form – Hospitalization

List of Partners

You may pick up your cash from the following partners below (Tap the partners to see the branches)

List of Banks

If you have an account from any of these banks, you can transfer your cash loan directly to your account.

Al-amanah Islamic

Investment Bank

Australia & New Zealand Bank

Banco De Oro Unibank, Inc.

Bangkok Bank Public Co., Ltd.

Bank of America, Nat’l. Ass’n.

Bank of China

Bank of Commerce

Bank of the Philippine Islands

BPI Family Savings Bank

China Bank Savings, Inc.

China Banking Corporation

CIMB Bank Phils., Inc.

Citibank, N. A.

CTBC Bank (Philippines) Corporation

DCPay Philippines (COINS.PH)

Deutsche Bank

Development Bank of the Philippines

Dungganon Bank, Inc.

East West Banking Corporation

Equicom Savings Bank, Inc.

First Consolidated Bank

HK and Shanghai Banking Corp.

Industrial Bank of Korea

ING Bank N.V.

JP Morgan Chase Bank

Keb Hana Bank

Land Bank of the Philippines

Maybank Philippines, Inc

Mega International Commercial Bank Co. Ltd

Metropolitan Bank and Trust Company

Mizuho Bank, Ltd.

MUFG Bank, Ltd

Philippine Bank of Communications

Philippine Business Bank, Inc.

Philippine National Bank

Philippine Savings Bank

Philippine Trust Company

Philippine Veterans Bank

Producers Savings Bank Corporation

Rizal Commercial Banking Corp.

Rizal Commercial Banking Corporation

Robinsons Bank Corporation

Security Bank Corporation

Shinhan Bank

Sterling Bank of Asia

Sumitomo Mitsui Banking Corp.

The Standard Chartered Bank

Union Bank of the Philippines

United Coconut Planters Bank

United Overseas Bank Phils.

Wealth Development Bank Corporation

Yuanta Savings Bank

Payment method: Security Bank Auto-Debit Arrangement (ADA)

You can simply pay your installments through Security Bank. Just enroll your Security Bank account in auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions:

Click to download form Download Sample ADA Form

Payment method: RCBC Auto-Debit Arrangement (ADA)

You can simply pay your installments through RCBC. Just enroll your RCBC account in auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions:

Instructions:

Click to download form Download Sample ADA Form

Payment method: Metrobank Auto-Debit Arrangement (ADA)

You can simply pay your installments through Metrobank. Just enroll your Metrobank account in auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions:

Click to download form Download Sample ADA Form

Payment method: BPI Auto-Debit Arrangement (ADA)

You can simply pay your installments through BPI. Just enroll your BPI account in auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions:

Click to download form Download Sample ADA Form

Payment method: Banco De Oro (BDO) Auto-Debit Arrangement (ADA)

You can simply pay your installments through BDO. Just enroll your BDO account in auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions:

Click to download form Download Sample ADA Form

MALL
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Gaisano Grand – Gaisano Grand Mall Mactan
Gaisano Grand – Gaisano Grand Mall Calbayog
Gaisano Grand – Gaisano Grand Mall Liloan
Gaisano Grand – Gaisano Grand Mall Dumanjug
Gaisano Grand – Gaisano Grand Mall Moalboal
Gaisano Grand – Gaisano Grand Mall Talamban
Gaisano Grand – Gaisano Grand Mall Calinan
Gaisano Grand – Gaisano Grand Roxas
Gaisano Grand Market Place – Gaisano Grand Mall Digos
Gaisano Grand – Gaisano Grand Mall Panabo
Gaisano Grand – Gaisano Grand Mall Toril
Gaisano Grand – Gaisano Grand Mall Tibungco
Gaisano Grand – Gaisano Grand Mall Polomolok
Gaisano Grand – Market Place Digos
Gaisano Grand – Gaisano Grand Mall Carcar
Gaisano Grand – Gaisano Grand Mall Mandaue
Gaisano Grand – Gaisano Grand Mall Kabankalan
Gaisano Grand – Gaisano Grand Mall Toledo
Gaisano Grand – Gaisano Grand Roxas Marketplace
Gaisano South – Gaisano Citimall Illustre
Gaisano Grand – Gaisano Grand Mall Koronadal
Gaisano Grand – Gaisano Grand Mall Catarman
Gaisano Grand – Gaisano Grand Mall Balamban
Gaisano Grand – Gaisano Grand Mall Cordova
Gaisano Grand – Gaisano Grand Mall Jai Alai
Gaisano Grand – Gaisano Grand Mall Minglanilla
Gaisano Grand – Gaisano Grand Mall Antique
Gaisano Grand – Gaisano Grand Bacolod
Gaisano Grand – Gaisano Grand Mall Silay
Gaisano Grand – Gaisano Grand Mall Tagum
Gaisano Grand – Gaisano Grand Citygate Mall
SM City North Edsa
SM City Sta. Rosa
SM City Calamba
SM City Cebu
SM City Dasmarinas
SM City Fairview
SM City Naga
SM Lipa
Gstore – Gaisano Mall Davao
Gstore – Gaisano Mall of Tagum
Gstore – Gaisano Mall of Toril
Gstore – Gaisano Mall of Digos
Gaisano Dept. Store Appliance – Gaisano Mall CDO
Gaisano Dept. Store Furniture – Gaisano Mall CDO
Metro – Metro Colon
Metro – Pacific Mall Mandaue
Super Metro – Tagaytay
Super Metro – Lucena
Super Metro – Maasin
Super Metro – Calbayog
Super Metro – Carcar
Super Metro – Mambaling
Super Metro – Antipolo
Metro – Metro Gaisano Naga City Cebu
Super Metro – Super Metro Bogo
Super Metro – Super Metro Naga
Super Metro – Super Metro Talisay
Super Metro – Super Metro Calamba
Metro – Market! Market!
Super Metro – Super Metro Lapu Lapu
Super Metro – Super Metro Lapu Lapu
Metro – Alabang Town Center
Metro – Legazpi
Metro – Fairview Terraces Mall
Metro – Marquee Mall
Super Metro – Super Metro Colon
Metro – The District Mall Imus
Super Metro – Toledo
SM Megamall
SM City Clark
SM City Marilao
SM City Iloilo
SM City Davao
SM City Baguio
AllHome Starmall San Jose Del Monte
AllHome Starmall Alabang
AllHome Starmall Las Pinas
AllHome Starmall Molino
AllHome Imus
AllHome Star Plaza Agro
AllHome Starmall Taguig
Allhome (GF) Starmall Alabang
Allhome San Fernando
AllHome Starmall Talisay
AllHome Starmall Sta. Rosa
AllHome Antipolo
AllHome Starmall EDSA
AllHome Vista Mall Bataan
AllHome Vista Mall Kawit
Allhome South Gate Paranaque
Allhome Libis
AllHome CDO
AllHome Vista Mall Iloilo
AllHome Vista Mall Naga
AllHome General Trias Cavite
AllHome Tanza, Vista Mall Tanza
AllHome EPZA Caravan, Rosario, Cavite
AllHome Caravan – Nabua_Nabua, Camarines Sur
ACC Hypermart Corporation – Virac
Century Family Mall – Virac
Sulit Top General Merchandise – Sta. Cruz Lucao
Sulit Top General Merchandise – Floridablanca
NCCC Department Store – NCCC Mall Tagum
NCCC Department Store – NCCC Magsaysay
E-Home General Merchandise – Antipolo
E Home – Trece Martires
E Home – One Mall
Cang’s Inc. – Dumaguete
Finds Finds – Starmall EDSA
Finds Finds – Starmall Alabang
Finds Finds – Starmall San Jose Del Monte
Finds Finds – Vista Mall Taguig
PHPS Home Shoppers – San Pablo
Philchar Homeplus Trading Corporation B1 – San Pablo City
Home Fashion – Island City Mall
Alturas Supermarket Corp. – Alturas Mall
Alturas Supermarket Corp. – Tubigon
Alturas Supermarket Corp. – Talibon
Fisher Department Store – Fishermall
Fisher Department Store – Fishermall Malabon
Me and City – Bauan
Me and City – Balayan
M1 – San Pablo Shopping Mall
M6 – Rosario
Ace Centerpoint – Koronadal
Imart General Merchandise Inc. – Sta. Maria
KCC – Mall of Marbel
MS Department Store – Palm Plaza Mall Tarlac
LCC Department Store – LCC Mall Legazpi
LCC Department Store – LCC Deparment Store Legazpi
LCC Department Store – LCC Mall Tabaco
LCC Mall – LCC Mall Naga
Citi Star Shopping Center, Inc. – Sta. Barbara
MI Department Store – Premiere Plaza Silang
588 Mall – Apalit
Tiongsan La Trinidad, Inc. – Tiong San La Trinidad
Tiong San Harrison Department Store – Tiong San Harrison
Lee Super Plaza – Dumaguete
MFR Marketing – Escalante
MFR Marketing – Silay
MFR Marketing – Puregold Escalante
MFR Marketing – Cadiz
Victoria Department Store – Victoria Plaza Davao
SM Aura
SM Bacoor
SM San Pablo
SM Marikina
SM San Mateo
SM Lucen
SM Masinag
SM Olongapo
SM Cabanatuan
SM Megacenter
SM Cubao
SM Delgado
SM Bacolod
SM Bicutan
SM San Lazaro
SM San Fernando
SM Southmall
SM Tarlac
SM Rosario
SM Sucat
SM Cauayan
SM Sta Mesa
SM Baliwag
SM Rosales
SM Molino
SM Manila
SM Quiapo
SM Makati
SM Harrison
SM Harrison
Savemore – Sorsogon Shopping Center
Savemore – Tanay Town Center
Savemore – Savemore Novaliches
Savemore – Savemore Marikina
Savemore – Savemore Meycauayan
Savemore – Savemore Amang Rodriguez
Savemore – Marikina River Banks Mall
Savemore – Savemore Morong
Savemore – Savemore Candon
Savemore – Savemore Guagua
Savemore – Savemore Jaro
Savemore – Savemore Nagtahan
Savemore – Savemore Talisay
Savemore – Savemore San Pedro
Savemore – Savemore Cabiao
Savemore – Savemore Camarin
Savemore – Marina Mall
Savemore – Central Mall Binan
Savemore – Savemore Mendez Tagaytay
Savemore – Savemore San Jose Del Monte
Savemore – Zabarte Town Center
Savemore – Savemore Salawag
Savemore – Savemore Tacloban
Savemore – Elizabeth Mall
Savemore – Savemore Sta. Maria Bulacan
Savemore – Central Mall Dasmarinas
Savemore – Savemore Carcar
Savemore – Savemore Silay
Savemore – CityMall Passi
Savemore – City Mall Consolacion
Savemore – Citymall Sta. Rosa Nueva Ecija
Savemore – Nova Plaza
Savemore – City Mall Danao
Savemore – Portal Mall
Savemore – SM Angono
Savemore – Savemore Cabuyao
Savemore – Parkmall
Savemore – Savemore San Carlos
Savemore – Savemore Pili
Savemore – Savemore Sta. Ana Manila
SM Hypermarket – SM Mall of Asia
SM Hypermarket – SM Las Pinas
SM Hypermarket – SM Muntinlupa
SM Hypermarket – SM Sucat
SM Hypermarket – SM Bicutan
SM Hypermarket – SM Hypermarket Antipolo
SM Hypermarket – SM Hypermarket Daet
SM Hypermarket – SM Marilao
SM Hypermarket – SM Fairview
SM Hypermarket – SM Clark
SM Hypermarket – SM Valenzuela
SM Hypermarket – SM Taytay
SM Hypermarket – SM Molino
SM Hypermarket – SM Hypermarket Novaliches
SM Hypermarket – Cherry Foodarama Congressional
SM Hypermarket – SM Supercenter Pasig
SM Hypermarket – SM Hypermarket Monumento
SM Hypermarket – SM Rosales
SM Hypermarket – SM Hypermarket Jaro
SM Hypermarket – SM Hypermarket Cubao
SM Hypermarket – SM Market Mall Dasmarinas
SM Hypermarket – SM Hypermarket Cainta
SM Hypermarket – SM Hypermarket FTI Taguig
SM Hypermarket – SM Tuguegarao
SM Hypermarket – SM Hypermarket Rosario
SM Hypermarket – SM Hypermarket Lapu Lapu
SM Hypermarket – J Centre Mall Mandaue
SM Hypermarket – SM Hypermarket Handumanan
SM Hypermarket – SM Pulilan
SM Hypermarket – SM Hypermarket Mandaluyong
SM Hypermarket – SM Lemery
SM Hypermarket – SM Hypermarket Heroes Hall
SM Hypermarket – SM North EDSA
SM Hypermarket – SM Hypermarket Cadiz
SM Hypermarket – SM Hypermarket Mabalacat
SM Hypermarket – SM Hypermarket Sucat
SM Hypermarket – Sun Mall
SM Hypermarket – SM Baliwag
SM Hypermarket – SM Jazz
SM Hypermarket – SM Hypermarket Adriatico
SM Hypermarket – SM Hypermarket Eton Centris
SM Supermarket – SM Fairview
SM Supermarket – SM Lucena
SM Supermarket – SM Dasmarinas
SM Supermarket – SM Sta. Mesa
SM Supermarket – SM Manila
SM Supermarket – SM Rosario
SM Supermarket – SM Pampanga
SM Supermarket – SM San Mateo
SM Supermarket – SM Sta. Rosa
SM Supermarket – SM Sangandaan
SM Supermarket – SM Novaliches
SM Supermarket – SM Bacoor
SM Supermarket – SM San Fernando
SM Supermarket – SM San Jose Del Monte
SM Supermarket – SM Cubao
SM Supermarket – SM Bacolod
SM Supermarket – SM Southmall
SM Supermarket – SM Cauayan
SM Supermarket – SM Cebu
SM Supermarket – SM North EDSA
SM Supermarket – SM Consolacion
SM Supermarket(Bldg B) – SM Megamall
SM Supermarket – SM CDO Downtown Premier
SM Supermarket – SM BF Paranaque
SM Supermarket – SM Cabanatuan
SM Supermarket – SM Seaside
SM Supermarket – SM Masinag
SM Supermarket – SM Olongapo
SM Supermarket – SM San Pablo
SM Supermarket – SM Calamba
SM Supermarket – SM Naga
SM Supermarket – SM San Lazaro
SM Supermarket – SM East Ortigas
SM Supermarket – SM General Santos
SM Supermarket – SM Trece Martires
SM Supermarket – SM Cherry Antipolo
SM Supermarket – SM CDO
SM Supermarket – SM Lanang Premier
SM Supermarket – SM Davao
SM Supermarket – SM Puerto Princesa
SM Supermarket – SM Batangas
SM Supermarket – SM Lipa
Uno Factory Outlet – Waltermart Bicutan
If you have an account from any of these banks, you can transfer your cash loan directly to your account.
Al-amanah Islamic Investment Bank
Asia United Bank
Australia & New Zealand Bank
Banco De Oro Unibank, Inc.
Bangkok Bank Public Co., Ltd.
Bank of America, Nat’l. Ass’n.
Bank of China
Bank of Commerce
Bank of the Philippine Islands
China Bank Savings, Inc.
China Banking Corporation
Cimb Bank Phils., Inc.
Citibank, N. A.
Ctbc Bank (Philippines) Corp.
Dcpay Philippines (Coins.ph)
Deutsche Bank
Devt. Bank of the Philippines
Dungganon Bank, Inc.
East-west Banking Corporation
Equicom Savings Bank, Inc.
First Consolidated Bank
Hk and Shanghai Banking Corp.
Industrial Bank Of Korea
ING Bank N.v.
JPmorgan Chase Bank
Keb Hana Bank
Land Bank of The Philippines
Maybank Phils.,inc.
Mega Intl Comml Bank Co. Ltd
Metropolitan Bank And Trust Co
Mizuho Bank,ltd.
Mufg Bank, Ltd
Phil. Bank of Communications
Philippine Business Bank, Inc.
Philippine National Bank
Philippine Savings Bank
Philippine Trust Company
Philippine Veterans Bank
Producers Savings Bank Corporation
Rizal Commercial Banking Corp.
Robinsons Bank Corporation
Security Bank Corporation
Shinhan Bank
Sterling Bank of Asia
Sumitomo Mitsui Banking Corp.
The Standard Chartered Bank
Union Bank of the Philippines
United Coconut Planters Bank
United Overseas Bank Phils.
Wealth Development Bank, Corp.
Yuanta Savings Bank

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Payment method: Palawan Express

You can simply pay your installments through Palawan Express. Just fill out the Send Money Form with the following details:

Palawan Express Download Sample Transaction Form

Paano mag-sign ng Cash Loan contract na in-appy through phone?

Watch the video or read the instructions for you to understand how to e-sign the contract

Having problems viewing the video? View Instructions

You can do cash withdrawal and balance inquiry through the following ATMs:

List of accepted ID’s

Unified Multi-Purpose ID (UMID)
Social Security System card (SSS)
Tax Identification Number (TIN)
Voter’s ID
Professional Regulation (PRC)
Driving license
Passport
Postal ID (old)
Company ID
PhilHealth
NBI clearance
Pag-IBIG
Certificate of employment
Waterbill
Barangay certificate
Postal ID (new)
Remittance
Bank account Statement
Phone bill
NBI ID number
Salary slip
Electricity bill
Mobile/Internet/Cable bill

Getting a new product?

Check your eligibility for free by answering these easy questions.

Payment method: RCBC Cash

You can simply pay your installments through RCBC. Just fill out the Payment Transaction Form with the following details:

RCBC Website Download Sample Transaction Form

Payment method: RCBC Online

You can also pay online through RCBC website. Just follow instructions below:

RCBC Online Payment Download Step by step Screenshot Instructions

Payment method: Mlhuillier

You can simply pay your installments through Mlhuillier. Just fill out the Payment Transaction Form with the following details:

Mlhuillier Website Download Sample Transaction Form

Payment method: Cebuana Lhuillier

You can simply pay your installments through Cebuana Lhuillier. Just fill out the Payment Transaction Form with the following details:

Cebuana Lhuillier Website Download Sample Transaction Form

Payment method: ECPAY

You can simply pay your installments through ECPAY. Just fill out the Payment Transaction Form with the following details:

ECPAY Website Download Sample Transaction Form

Payment method: Bayad Center

You can simply pay your installments through Bayad Center. Just fill out the Payment Transaction Form with the following details:

Download Sample Transaction Form

Payment method: SM

You can simply pay your installments through SM. Just fill out the Payment Transaction Form with the following details:

SM Website Download Sample Transaction Form