I am the beneficiary. How can I claim my insurance?

I am the beneficiary. How can I claim my insurance?

Created On
byRia Yaoto
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In order to process your request, please send us the requirements listed below.

For Death Insurance, kindly send us a scanned Certified True Copy of Death Certificate at info@homecredit.ph to help you be excluded from collection calls.

For Hospitalization Insurance:For Death Insurance:
  • Duly accomplished Statement of Claim Form.
    – Please click here to download the form.
    – Ensure to fill out only Parts 1, 3, and 4, and please disregard Part 2.
  • Hospital Statement of Account (SOA) or Discharge Summary
    – Should already show the cause of confinement which is due to accident.

(Should Item #2 does not state cause of confinement, the following shall be required:)

  • Police Report
  • Driver’s License (If the driver is the one Insured.)
  • Police certificate whether the insured was wearing a helmet at the time of the accident (for motorcycle related)
  • Incident report for work-related accidents and other form of accidents (i.e fall, etc.)

You may refer to your Insurance Acknowledgement Receipt to know the scenarios/ cause of accident/ sickness covered in this insurance feature.

  • Duly accomplished Statement of Claim Form
    – Please click here to download the form.
  • Certified True Copy of Death Certificate.
  • Beneficiary’s ID (photocopy, government issued, with picture & signature).
  • Proof of relationship with Beneficiary

(Blood related)

  • Parents – birth certificate
  • Spouse – marriage certificate
  • Children – birth certificate
  • Sibling – birth certificate of insured & birth certificate of sibling

(Non-blood relative)

  • Non-blood relatives (fiancé, common law spouse, etc.) – CENOMAR or notarized affidavit from a 3rd person (any relative or friend of borrower) stating relationship of insured to beneficiary.

You may come personally or send it to our address via courier. Please place attention to Customer Service.

    • ATTN: CUSTOMER SERVICE
    • HC Consumer Finance Philippines, Inc.
    • 11th Floor, Vertis North Corporate
    • Tower 1, North Ave Bagong Pag-Asa 1
    • Quezon City 1105, Philippines

Once we receive all the documents we will evaluate and contact you the soonest.

Claimants Form – Life

Claimants Form – Hospitalization

Payment method: Security Bank Auto-Debit Arrangement (ADA)

You can simply pay your installments through Security Bank. Just enroll your Security Bank account in auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions:

Click to download form Download Sample ADA Form

Payment method: RCBC Auto-Debit Arrangement (ADA)

You can simply pay your installments through RCBC. Just enroll your RCBC account in auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions:

Instructions:

Click to download form Download Sample ADA Form

Payment method: Metrobank Auto-Debit Arrangement (ADA)

You can simply pay your installments through Metrobank. Just enroll your Metrobank account in auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions:

Click to download form Download Sample ADA Form

Payment method: BPI Auto-Debit Arrangement (ADA)

You can simply pay your installments through BPI. Just enroll your BPI account in auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions:

Click to download form Download Sample ADA Form

Payment method: Banco De Oro (BDO) Auto-Debit Arrangement (ADA)

You can simply pay your installments through BDO. Just enroll your BDO account in auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions:

Click to download form Download Sample ADA Form

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Gstore – Gaisano Mall of Toril
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SM Megamall
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AllHome Starmall San Jose Del Monte
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AllHome Starmall Molino
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AllHome Starmall Taguig
Allhome (GF) Starmall Alabang
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Allhome South Gate Paranaque
Allhome Libis
AllHome CDO
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AllHome Vista Mall Naga
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AllHome Tanza, Vista Mall Tanza
AllHome EPZA Caravan, Rosario, Cavite
AllHome Caravan – Nabua_Nabua, Camarines Sur
ACC Hypermart Corporation – Virac
Century Family Mall – Virac
Sulit Top General Merchandise – Sta. Cruz Lucao
Sulit Top General Merchandise – Floridablanca
NCCC Department Store – NCCC Mall Tagum
NCCC Department Store – NCCC Magsaysay
E-Home General Merchandise – Antipolo
E Home – Trece Martires
E Home – One Mall
Cang’s Inc. – Dumaguete
Finds Finds – Starmall EDSA
Finds Finds – Starmall Alabang
Finds Finds – Starmall San Jose Del Monte
Finds Finds – Vista Mall Taguig
PHPS Home Shoppers – San Pablo
Philchar Homeplus Trading Corporation B1 – San Pablo City
Home Fashion – Island City Mall
Alturas Supermarket Corp. – Alturas Mall
Alturas Supermarket Corp. – Tubigon
Alturas Supermarket Corp. – Talibon
Fisher Department Store – Fishermall
Fisher Department Store – Fishermall Malabon
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M1 – San Pablo Shopping Mall
M6 – Rosario
Ace Centerpoint – Koronadal
Imart General Merchandise Inc. – Sta. Maria
KCC – Mall of Marbel
MS Department Store – Palm Plaza Mall Tarlac
LCC Department Store – LCC Mall Legazpi
LCC Department Store – LCC Deparment Store Legazpi
LCC Department Store – LCC Mall Tabaco
LCC Mall – LCC Mall Naga
Citi Star Shopping Center, Inc. – Sta. Barbara
MI Department Store – Premiere Plaza Silang
588 Mall – Apalit
Tiongsan La Trinidad, Inc. – Tiong San La Trinidad
Tiong San Harrison Department Store – Tiong San Harrison
Lee Super Plaza – Dumaguete
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Savemore – Savemore Cabuyao
Savemore – Parkmall
Savemore – Savemore San Carlos
Savemore – Savemore Pili
Savemore – Savemore Sta. Ana Manila
SM Hypermarket – SM Mall of Asia
SM Hypermarket – SM Las Pinas
SM Hypermarket – SM Muntinlupa
SM Hypermarket – SM Sucat
SM Hypermarket – SM Bicutan
SM Hypermarket – SM Hypermarket Antipolo
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SM Hypermarket – SM Marilao
SM Hypermarket – SM Fairview
SM Hypermarket – SM Clark
SM Hypermarket – SM Valenzuela
SM Hypermarket – SM Taytay
SM Hypermarket – SM Molino
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SM Supermarket – SM Rosario
SM Supermarket – SM Pampanga
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SM Supermarket – SM Sangandaan
SM Supermarket – SM Novaliches
SM Supermarket – SM Bacoor
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SM Supermarket – SM Cubao
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SM Supermarket – SM Consolacion
SM Supermarket(Bldg B) – SM Megamall
SM Supermarket – SM CDO Downtown Premier
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SM Supermarket – SM Cabanatuan
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SM Supermarket – SM Calamba
SM Supermarket – SM Naga
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SM Supermarket – SM General Santos
SM Supermarket – SM Trece Martires
SM Supermarket – SM Cherry Antipolo
SM Supermarket – SM CDO
SM Supermarket – SM Lanang Premier
SM Supermarket – SM Davao
SM Supermarket – SM Puerto Princesa
SM Supermarket – SM Batangas
SM Supermarket – SM Lipa
Uno Factory Outlet – Waltermart Bicutan
If you have an account from any of these banks, you can transfer your cash loan directly to your account.
Al-amanah Islamic Investment Bank
Asia United Bank
Australia & New Zealand Bank
Banco De Oro Unibank, Inc.
Bangkok Bank Public Co., Ltd.
Bank of America, Nat’l. Ass’n.
Bank of China
Bank of Commerce
Bank of the Philippine Islands
China Bank Savings, Inc.
China Banking Corporation
Cimb Bank Phils., Inc.
Citibank, N. A.
Ctbc Bank (Philippines) Corp.
Dcpay Philippines (Coins.ph)
Deutsche Bank
Devt. Bank of the Philippines
Dungganon Bank, Inc.
East-west Banking Corporation
Equicom Savings Bank, Inc.
First Consolidated Bank
Hk and Shanghai Banking Corp.
Industrial Bank Of Korea
ING Bank N.v.
JPmorgan Chase Bank
Keb Hana Bank
Land Bank of The Philippines
Maybank Phils.,inc.
Mega Intl Comml Bank Co. Ltd
Metropolitan Bank And Trust Co
Mizuho Bank,ltd.
Mufg Bank, Ltd
Phil. Bank of Communications
Philippine Business Bank, Inc.
Philippine National Bank
Philippine Savings Bank
Philippine Trust Company
Philippine Veterans Bank
Producers Savings Bank Corporation
Rizal Commercial Banking Corp.
Robinsons Bank Corporation
Security Bank Corporation
Shinhan Bank
Sterling Bank of Asia
Sumitomo Mitsui Banking Corp.
The Standard Chartered Bank
Union Bank of the Philippines
United Coconut Planters Bank
United Overseas Bank Phils.
Wealth Development Bank, Corp.
Yuanta Savings Bank

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Payment method: Palawan Express

You can simply pay your installments through Palawan Express. Just fill out the Send Money Form with the following details:

Palawan Express Download Sample Transaction Form

Paano mag-sign ng Cash Loan contract na in-appy through phone?

Watch the video or read the instructions for you to understand how to e-sign the contract

Having problems viewing the video? View Instructions

You can do cash withdrawal and balance inquiry through the following ATMs:

List of accepted ID’s

Unified Multi-Purpose ID (UMID)
Social Security System card (SSS)
Tax Identification Number (TIN)
Voter’s ID
Professional Regulation (PRC)
Driving license
Passport
Postal ID (old)
Company ID
PhilHealth
NBI clearance
Pag-IBIG
Certificate of employment
Waterbill
Barangay certificate
Postal ID (new)
Remittance
Bank account Statement
Phone bill
NBI ID number
Salary slip
Electricity bill
Mobile/Internet/Cable bill

Getting a new product?

Check your eligibility for free by answering these easy questions.

Payment method: RCBC Cash

You can simply pay your installments through RCBC. Just fill out the Payment Transaction Form with the following details:

RCBC Website Download Sample Transaction Form

Payment method: RCBC Online

You can also pay online through RCBC website. Just follow instructions below:

RCBC Online Payment Download Step by step Screenshot Instructions

Payment method: Mlhuillier

You can simply pay your installments through Mlhuillier. Just fill out the Payment Transaction Form with the following details:

Mlhuillier Website Download Sample Transaction Form

Payment method: Cebuana Lhuillier

You can simply pay your installments through Cebuana Lhuillier. Just fill out the Payment Transaction Form with the following details:

Cebuana Lhuillier Website Download Sample Transaction Form

Payment method: ECPAY

You can simply pay your installments through ECPAY. Just fill out the Payment Transaction Form with the following details:

ECPAY Website Download Sample Transaction Form

Payment method: Bayad Center

You can simply pay your installments through Bayad Center. Just fill out the Payment Transaction Form with the following details:

Download Sample Transaction Form

Payment method: SM

You can simply pay your installments through SM. Just fill out the Payment Transaction Form with the following details:

SM Website Download Sample Transaction Form