Frequently Asked Questions

Back to Frequently Asked Questions

Who can avail of HCProtect for devices?

HCProtect for devices or Device Protection can be availed by:

  1. Customers who availed of devices such as phone, tablet or laptop thru Home Credit Loans within the last 14 days.
  2. Customers with devices who don’t have existing ADLD plans
  3. Customers who don’t have an existing pending loan application for Device Protection
  4. Customers who don’t have rejected loan application for Device Protection (within the last 3 months)