Frequently Asked Questions

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How will I know if my payment is posted?

You will receive an SMS confirmation once your payment is posted.

Payments made via Home Credit Pay online, PALAWAN EXPRESS, USSC, Ecashpay, TOUCHPAY, RD Pawnshop, GCash, 7/11 ECPay, Bayad Center, Robinsons, LBC, Cebuana Lhuillier, MLhuillier and RCBC Online are posted real time.

For other payment partners like SM Bills Payments and BDO Online, payments are posted within 24-48 hours.

Download <a href=”http://bit.ly/2HE81FS”><strong>My Home Credit app</strong></a> to view the payments you made or log in to our website and go to
<a href=”/my-payment/”><strong>My Payment Portal</strong></a>.