Frequently Asked Questions

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How do I check my remaining balance and remaining months left in my account?

You have two easy ways to be updated on your account.

Via My Home Credit app, here are the steps to follow:
1. Download My Home Credit App
2. Register and Log in
3. Select ‘My Account’

Via My Payment Portal, here are the steps to follow:
1. Visit our website and go to My Payment Portal
2. Scroll down and look for ‘Sign in to My Payment’
3. Enter your Loan Account Number and Date of Birth
4. Click ‘Log Me In’