Careers at Home Credit

Customer and Market Insights Specilaist

Taguig | Marketing & Communications

Apply Now
As part of our growth, your task will be:
  • Support business partners / product streams and the market research team by providing timely and relevant customer and business insight.
  • Responsible for execution of end to end market research study, both quantitative and qualitattive (study & questionnaire design up to presentation/recommendation)
  • Clearly communicate expectations/limitations to business partners
  • Be "in the know" / knowledgeable of the market and industry trends and competitor movements (at least for the product stream to be handled) 
  • Responsible for execution of any administrative requirement/process, as required by a research study

You know you are the perfect fit if you have:

  • Bachelor's degree (any course, ideally Statistics,  Communication Research, Psychology, Sociology)
  • Minimum 2-3 years market research experience (agency or client side)
Competencies:
  • Fluent in English (both spoken and written)
  • Good PC skills (Word, Excel, Powerpoint)
  • Familiarity with market research methods, both quant and qual (ex: FGD, JTB / jobs to be done, cross tabulations, price sensitivity, concept testing, etc)
  • Familiarity with market research tools (ex: Survey Monkey, pivot tables, SPSS)
  • Ability to work in a collaborative environment and elicit discussions/support from other teams
  • Rapidly adapt and respond to  changes in priorities and working environment
  • Excellent communication, problem solving, and analytical skills
  • Experience in Power BI and advance analytical tools (not required but a plus)

Job Details
Employment Type
Full-time
Location
Taguig
Department
Marketing & Communications
Apply Now