Welcome To The New

Home Credit Philippines App!

Register using only your Mobile Number

The simplest way to register to the Home Credit app, all you need is your mobile number!

Safe, fast, and secure App Log-in

Experience a more secure login using either your PIN or biometrics using Face Login

All your loan documents in one place

Read Tips and Stories and improve your Financial Literacy

Get the latest news about the hottest gadgets that you can loan from Home Credit. Sharpen your Financial Literacy as well with our Wais tips!

Experience the new Home Credit App

Be one of the first to experience the all-new Home Credit Philippines App.

Download the all-new Home Credit App today

Now available in Apple App Store

Download the all-new Home Credit App today

Now available in Apple App Store

Frequently Asked Questions

For IOS Devices

Where can I download the Home Credit app?

Download the all-new Home Credit App in the Apple App Store. Just search for "Home Credit Philippines" in the search bar and download!

General FAQs

I have an active Home Credit POS Loan and or Cash Loan, what will happen to these?

Your current loan accounts will be available for you in the new Home Credit app after you register successfully.

Where is my Qwarta account?

This version does not support Qwarta accounts yet, only POS Loan and Cash Loan are supported of this release.

Registration

How do I register in Home Credit App?

Enjoy all the best offers and good deals waiting for you, as registration in the new Home Credit App is much easier now by following these four steps.

1. Enter your phone number and click "continue."
2. Verify your mobile number. We will send relevant OTP messages to this number. We promise not to send SPAM and only communicate offers that you will want to get.
3. Tell us about yourself by providing your Birthday! We want to know you more and ensure that you are the awesome person you are registering for.
4. Set a PIN. Convenience is the key here. A one-time PIN set-up secures your account and makes logging in more convenient.

Home Credit App is available for IOS users!

How can I update the app?

Enjoy Home Credit App as this is available for IOS users! To update the My Home Credit App, follow these steps:

1. Go to the Apple App Store
2. Search for "Home Credit Philippines."
3. Tap 'Update.'

Login

How to change my forgotten PIN?

We got you! Resetting your PIN is super easy!

1. After providing your registered number, you will go to the PIN screen.
2. Tap "Forgot your PIN?" and reenter your registered number.
3. To verify your mobile number, we will send you an OTP message to your given. Please take to do not share this message for your data protection.
4. Enter your Birthday.
5. Set your new PIN and enjoy the latest offers that awaits you.

How to recover my old account using my new mobile number?

You don't need to worry! Follow this process to recover your Home Credit Account.

1. Enter your new phone number and click "continue."
2. You will receive an OTP message to verify your given mobile number.
3. After confirming, provide your Birthday and set your PIN.
4. Once you're already logged in, go to the account and tap retrieve my account.
5. Follow the process on how to retrieve your account and enjoy the latest update in the Home Credit App.

What will I do if the app keeps on crashing, or I keep getting an error when registering an account in Mob App?

Here are the troubleshooting steps you can follow:

1. Close all applications.
2. Check your internet connections and make sure it's stable.
3. Ensure that you have the latest version of the Home Credit App.
4. Enter your PIN to log in.

How to enable biometric authentication?

We make the login more convenient by giving other ways to access Home Credit App! Follow this step to enable biometric authentication.

1. If you're a new user, follow the steps to register Home Credit App. For active users, log in using your registered PIN.
2. Once you enter the App, go to the account and tap Settings
3. Enable the "Unlock using biometrics" and click proceed.
4. Enroll your fingerprint, and you can now log in using your biometric authentication.

Product Loan

Where will I see my Home Credit Procuct loan information?

It is easy to see your loan information in the app. Just log in to your Home Credit app account, and in the dashboard, you will see your loan information that contains the product you avail, your account number, and the amount you need to settle.

Hassle-free process, apply for a loan now!

How do I check my remaining balance and remaining months left in my account?

You can easily follow these steps to monitor your payment in Home Credit App!

1. Log in to your Home Credit app account.
2. Click your loan account in the dashboard.
3. Scroll down to see the installment schedule.

How can I be reminded of my monthly payment for my loan?

No worries! You can sync your calendar to the app as a reminder of your product loan monthly payment. Here are the steps.

1. Log in to your Home Credit app account.
2. Click your loan account in the dashboard.
3. Below your loan information, tap "Payment Reminder."
4. By tapping "Allow", you will give Home Credit app consent to sync your loan payment schedule to your phone calendar.

Where will I see my loan account and signed documents during my application?

We got everything you need here inside the app! Follow these steps to see your product loan information and signed documents.

1. Log in to your Home Credit app account.
2. Click your loan account in the dashboard.
3. Below your information, tap "Details and Documents."

Cash Loan​

Where will I see my Home Credit Cash loan information?

It is easy to see your loan information in the app. Just log in to your Home Credit app account, and in the dashboard, you will see your loan information that contains the product you avail, your account number, and the amount you need to settle. If you have more than one loan, you can swipe it to see the other loan.

Hassle-free process, apply for a loan now!

How do I check my remaining balance and remaining months left in my account?

You can easily follow these steps to monitor your cash loan payment in Home Credit App!

1. Log in to your Home Credit app account.
2. Click your loan account in the dashboard.
3. Scroll down to see the installment schedule.

How can I be reminded of my monthly payment for my loan?

No worries! You can sync your calendar to the app as a reminder of your cash loan monthly payment. Here are the steps.

1. Log in to your Home Credit app account.
2. Click your loan account in the dashboard.
3. Below your loan information, tap "Payment Reminder."
4. By tapping "Allow", you will give Home Credit app consent to sync your loan payment schedule to your phone calendar.

Where will I see my loan account and signed documents during my application?

We got everything you need here inside the app! Follow these steps to see your loan cash loan information and signed documents.

1. Log in to your Home Credit app account.
2. Click your loan account in the dashboard.
3. Below your information, tap "Details and Documents."